Radisson Collection Royal Hotel, Copenhagen
Copenhagen
Отзывы
I am a premium member for this hotel chain and was so excited to stay in this hotel. It is in an excellent location. Sadly, it does not live up to the standards for this hotel chain. The ‘upgraded’ room we stayed in was so tiny, hot and with poor ventilation. The bathroom has no counter space, only a sink and toilet with a small space to maybe hold a couple of toiletries, not even large enough to hold my hair brush. The shampoo and body wash bottles in the shower were empty upon arrival. If you take a shower, there is no fan in the bathroom so the entire room becomes hot and humid. It takes an hour for the AC to compensate. Under normal travel circumstances this might have gone unnoticed as we would be out touring while the room cools. But my son was ill and we stayed in the room our whole trip. There is a very small closet, and no drawer space. We did have a lovely view of the Tivoli Gardens. The minibar was not keeping items cold. Maintenance came to look into it and I was told that it was working properly as he could feel the back wall was cold, I had put items in the night before that started cold and were now room temperature, he shrugged and said it is working properly. We’ve had to call for everything. I don’t like having to be a bother and I feel like every time I pick up the phone I am annoying the front desk. But we need fresh water, additional towels, additional pillows, maintenance for the mini bar, a dr for my son… I just wish there was a better way to get what we need without feeling like I’m annoying the staff with requests. They have all been lovely with the exception of the maintenance guy. It was a drab small old hotel room. The only luxury was the price tag. I will absolutely return to Copenhagen to see what we missed while ill, but we will not be returning to this hotel.
We had a lovely experience here. The location is absolutely perfect and the staff are incredibly kind, helpful, and polite. The rooms are quite dated and drab, but comfortable and spacious enough by European standards. Overall it was a very good stay and I would recommend this hotel to anyone who is looking for a luxurious hotel with prime location and customer service at a reasonable price.
Our stay at the Radisson Collection Royal Hotel in Copenhagen was nothing short of perfection. From the very beginning, the hotel went above and beyond. We had sent a message through Booking.com prior to our arrival, requesting a room on a higher floor if possible. The hotel completely exceeded our expectations by placing us on the very top floor—the panoramic view of the city was absolutely magnificent (as you can see in the photos!). When we entered the room, we were deeply touched to find a beautiful anniversary card from the General Manager, Niklas Jonsson, along with a delicious celebratory cake. It was such a thoughtful gesture that made our milestone celebration feel truly special. Everything throughout our stay was flawless: The Staff: Everyone, especially the reception team, was incredibly welcoming, professional, and kind. The Breakfast: Absolutely delicious, with a wonderful variety of high-quality options to start the day. The Cleanliness: The entire hotel and our room were spotlessly clean, modern, and comfortable. Thank you to the entire team for an unforgettable experience. We cannot recommend this hotel highly enough and will definitely return!
This place really is the best hotel in CPH. Can’t be beaten for location, amenities and first class Radisson Service. As a VIP Radisson member I was upgraded to their highest level suite for free. This is standard at all Radisson properties for their highest tier, upgrades to the best room available at check-in, guaranteed. This meant that despite booking a standard room, my suite has a wonderful view of Tivoli Gardens and me and my misses throughly enjoyed our stay including the breakfast that has superb Ala Carte options and wonderful coffee. Maybe even the best coffee I’ve had anywhere in the world. This place truly is special, if you can afford the bill, definitely go for it!
I stayed at Radisson Collection Royal Hotel Copenhagen—and honestly, it’s one of the most amazing hotels I’ve ever been to in my life. The moment I entered, I was blown away. The place is HUGE—like genuinely impressive. It really took my breath away. The concierge welcomed us warmly, very friendly, talkative, and helpful. They also assisted us with the luggage, which was great. The lobby is massive, with many seating and working areas, beautiful décor, and great restaurant. Overall, the atmosphere is stunning. At one point, I didn’t know how to get to the gym, and a staff member actually walked me there, which I really appreciated. The gym itself is incredible—very large and fully equipped, more like a proper fitness center than a hotel gym. It even has a shop with clothes, food, protein products, fresh towels, bathrooms, and a sauna. The whole space has a great vibe—I genuinely loved it. We booked a family suite, and wow… just wow. The room was spacious and beautifully designed, with a walk-in closet, a separate dressing area with a mirror, and a bathroom with both a bathtub and a rain shower. The bed was big and very comfortable, and the seating area was amazing. Honestly, I could have stayed in the hotel the entire time—that’s how much I enjoyed it. The hotel is very clean. Our room's floor was not well vacuumed and the issue was not resolved the same day. It's well located, next to the city center and many restaurants. There's also a supermarket just at the corner. However, there was one major issue. We constantly lacked basic amenities in the room—soap, tea, cups, and other essentials. We had to keep calling housekeeping multiple times a day (sometimes 2–3 times), which became frustrating. And even then, they would often bring incomplete items. At this level, you shouldn’t have to keep asking for basic things—it should already be provided. The price is definitely high, but overall, the experience was worth it. Despite the inconvenience with amenities, I would still come back.
